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Patient Information


Free NHS advice and treatment from your local pharmacist:

Your local pharmacist can offer advice on minor health concerns and provide some over the counter and prescription medicines FREE OF CHARGE.

Visit your pharmacist if you are experiencing any of these ailments:

  • Acne
  • Athlete's foot
  • Back pain (acute)
  • Chicken Pox
  • Cold sores
  • Colic
  • Conjunctivitis (bacterial eye infection)
  • Constipation
  • Dermatitis
  • Diarrhoea
  • Dry Eyes
  • Haemorrhoids (piles)
  • Hay fever
  • Head Lice
  • Indigestion
  • Ingrowing Toenails
  • Intertrigo (rash in skin folds)
  • Mouth ulcers
  • Nappy rash
  • Oral Thrush
  • Ringworm
  • Scabies
  • Sore Throat
  • Teething
  • Threadworms
  • Vaginal Thrush
  • Verruca

Making appointments at the practice:

Our telephone lines open at 8am each morning Monday to Friday. This will allow you to book a GP appointment with a GP for the same day or pre-bookable in advance with a GP, nurse, Pharmacist or Mental Health Link Practitioner. We also offer a walk-in clinic every morning Monday to Friday from 8.30am. You can come along to the surgery, give your name to the receptionist and you can sit and wait to be seen by a GP or a nurse whichever is the most appropriate for your presenting condition. If you feel at any point during the working day that you have a medical Emergency then the receptionist will complete an Emergency Triage form with you and the on-call GP will triage the form/condition and if necessary will see you that same day. 

My Health Online: (MHOL)

All patients can sign up to My Health Online and use this service to order all your repeat prescriptions online. Prescriptions can be ordered 24 hrs a day 7 days a week. However, requests will only be actioned during normal opening surgery hours. Forms are available at reception which will enable you to sign up to this service.

Ask My GP (AMGP)

Ask my GP can also be used to request your repeat prescription however this is only open until its full safe capacity is reached. AMGP can also be used to request a non-urgent appointment with the GP or nurse or even request a telephone consultation.

Admin Email address:

We also have an admin email address which can be used for any admin requests such as ordering your repeat prescriptions, requesting a print-out of your vaccination status, requesting an extenuating circumstances form for University (providing you have seen a GP for the condition) The email address is:


We are currently rolling out our annual flu programme and immunising all eligible patients that are registered with our practice. If you are in any of the following priority groups and have not yet booked your appointment with the practice nurse for the flu vaccination please contact us on 01792 295321.


a) People aged 6 months to 49 years in a clinical risk group

b) Pregnant women

c) Carers

d) People with a learning disability

e) People with a severe mental illness

f) All adults residing in a Welsh prison